How we can assist NDIS & HCP participants

At The Grub Club we believe everyone should be able to access affordable, locally made, nutritious meals which is why we are proud to have developed an offering specifically for National Disability Insurance Scheme, and Home Care Package participants.


How it works for NDIS participants:

The NDIS guidelines allow certain participants the ability to access meal preparation as part of their funding. As the cost of the ingredients are ineligible, we allow for 70% of the cost of the meals in addition to the delivery fee to be claimed back.

There is a quick, one-off process (outlined below) that you need to go through to be approved, however once up and running there is nothing else involved.

How does it work?

If you are on a Plan Managed account, our cooks only charge 30% of the meal cost upfront and then we do the administration and follow up with your Plan Manager, so you don’t need to do anything.

If you are on a Self Managed account, our cooks will provide you with an NDIS approved invoice of which you then claim back 70% via your online Portal.


How it works for HCP participants:

We only charge 30% of the meal cost upfront and then we do the administration and follow up with your Care/Plan Manager, so you don’t need to do anything. There is a quick, one-off process (outlined in the how-to guide below) that you need to go through to be approved, however once up and running there is nothing else involved.

How does it work?

If you are on a Self-Managed plan, when you process your order, you will only be asked to pay 30% of the meal cost upfront. We then liaise with your Care/Plan Manager to recover the balance.